Can I get faster shipping for my rubber band gun order? We do offer the option of faster shipping of your rubber band gun order on a case by case basis, usually through UPS. To make arrangements for your order to be shipped faster, please e-mail the Shipping Manager at info@rubberbandguns.com or call our office at (605) 719-9488. (There will be an additional shipping charge applied to your order)

How long will it take for me to get my rubber band guns and accessories that I ordered? How long it takes to get your rubber band gun order depends on where we are shipping the order to. Unless you make other arangements by phone or email, we will normally ship your order by standard UPS Ground Service. We are located in Rapid City South Dakota and Ground Service ranges from 2-5 business days throughout the country. Our web site is designed to not let you order an item that is out of stock and we try and ship all orders within 1-2 business days after they are placed. For example: If you live in California and place an order Monday evening, we will most likely ship your order Tuesday afternoon and you should see delivery on that Friday. This is just an example, not a guarantee.

How will my rubber band gun package come? Most rubber band gun orders are shipped through UPS Ground Service. Typically UPS takes two to five business days. Shipping times for international orders, as well as orders to Hawaii, Alaska and the U.S. Territories, will vary. For a more specific time frame, please e-mail the Shipping Manager at info@rubberbandguns.com with the details of your order.

It has been several weeks and my rubber band gun order hasn't gotten here yet. If it has been more than 10 days since you placed your order, please contact us to inquire about the status. Please e-mail the Shipping Manager at info@rubberbandguns.com or call our office at (605)719-9488.

I ordered my rubber band guns using the check/money order option. Where do I send the check/money order? Please make out the check or money order to Magnum Enterprises, LLC. You can send the check to the following address: Magnum Enterprises, LLC P.O. Box 3861 Rapid City, SD 57709 Your rubber band gun order will be processed after we receive your money order, or after your personal check clears.

Why do I have to give you my phone number and e-mail address? Do you share this information with anyone else? We ask for this information so that we can contact you quickly and efficiently should there be a problem with your rubber band gun order. We do not distribute any information (name, address, phone number or e-mail) to anyone else, personal or commercial. We hold your personal information as being very private, and do not divulge it for any reason.

Can you send me a catalog of your rubber band gun products products? Magnum Enterprises, LLC does not publish a retail catalog of our rubber band gun products or accessories. We encourage anyone who wants to review our product line to please look over our website where 99% of our rubber band guns are represented. Any of the page(s) of our website may be printed, for non-commercial use only. Commercial use of any of the contents of this website is forbidden without express, written permission from Magnum Enterprises, LLC.

I own/work for a business that would like to carry your rubber band guns. How do I contact you? Anyone interested in selling/marketing our rubber band gun products should fill out the Reseller's Application which can be accessed by clicking on the Resellers button at the top of our home page or by clicking on Reseller's Application link. Once we review your application you will be directed to our "Wholesale" Web site where you can review wholesale pricing of our products. You can then place your orders directly from this site or you can phone or fax them in to us.

A part broke/is missing on my rubber band gun. What do I do? Contact Magnum Enterprises, LLC right away. Please have the rubber band gun with you at time of contact. A member of Magnum Enterprises will walk you through an inspection of the rubber band gun. If customer repairs are feasible, replacement parts will be sent to you with instructions, usually at no cost.

Do you sell the plans/blueprints or parts for the rubber band guns? We do not currently sell the plans or the parts to any of our rubber band guns. Woodworking groups, such a school shop classes, the Boy Scouts of America and other community groups should contact us at info@rubberbandguns.com for exceptions to this rule.

Can I use regular rubber bands on the pistols? How about the rifles? Most of our rubber band gun pistols can fire most commonly available rubber bands. However, almost all of our rifles take a custom sized rubber band that is very difficult to find anywhere else. Our rubber bands are of the highest quality available and have a very high percentage of natural rubber content. This is important because a higher rubber content means the band will retain its elasticity much longer. It will also shoot harder than most standard office type of bands.

My rubber band gun broke. What should I do? First, do not use the rubber band gun again if the tip of the barrel, the barrel, or any of the wood around the trigger mechanism is cracked or broken. Please contact us at info@rubberbandguns.com or call (605) 719-9488 IMMEDIATELY. Some damage to the rubber band guns can be repaired, but it must be evaluated by an employee of Magnum Enterprises, LLC.

How do I find a store near me that sells your rubber band products? We have a growing number of stores across the United States that carry a limited selection of our rubber band gun products. We now have a Store Locator Page that gives the addresses and phone numbers of these stores. Please note that the full selection of our rubber band gun products can only be found here on our website.

Can you make me a custom rubber band gun? Sorry! We do not make custom rubber band guns.

Can I suggest a new rubber band gun type/style? We will gladly take suggestions for new rubber band gun designs. You can either e-mail or postal mail your suggestions to us. Please do not call with new rubber band gun design suggestions.